Cookies
What cookies are
Cookies are small files saved on your phone, tablet or computer when you visit a website.
We use an essential cookie to keep your data secure while you use the Digital Planning Register.
Essential cookies
Essential cookies keep your information secure while you use this service. We do not need to ask permission to use essential cookies.
We use the following essential cookies:
| Name | Purpose | Expires |
|---|---|---|
| consentCookie | Stores your cookie preferences | 1 year |
Essential session storage
This service uses session storage to temporarily store small amounts of data on your device. This helps the service work properly and improves your experience as you move through the Digital Planning Register process.
Session storage:
- stores data only for the duration of your browser session
- is deleted when you close your browser
- is not accessible by other websites
- does not automatically send data to our servers
We use the following session storage items:
| Name | Purpose | Expires |
|---|---|---|
| presubmission | Tracks whether you have started making a comment | When you submit a comment or close your browser |
| sentiment | Stores what sentiment you selected about a planning application, whether you are opposed, neutral or support it. | When you submit a comment or close your browser |
| selectedTopics | Stores which topics you selected to comment on, such as ’Impacts on natural light’, ’Noise from new uses’, etc | When you submit a comment or close your browser |
| comment | Stores the text you write about each topic in your comment | When you submit a comment or close your browser |
| personalDetails | Stores the identifying information entered into the final step, such as name, address and email | When you submit a comment or close your browser |
| submissionComplete | Tracks whether the submission was successful | When you submit a comment or close your browser |
Note: Some session storage items may include additional identifying information, such as the planning application reference number, to manage multiple submissions.
Analytics cookies
With your permission, we use Google Analytics to collect data about how you use this service. This information helps us to improve our service.
Google is not allowed to use or share our analytics data with anyone.
Google Analytics store anonymised information about:
| Name | Purpose | Expires |
|---|---|---|
| _ga | Used to identify unique users | 2 years |
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Analytics without cookies
Planning Register and Analytics
We use a cookieless analytics tool to collect information about how users interact with our website and services. This information is used to improve our services and provide a better user experience.
What data is collected?
The analytics tool collects data around user engagement including:
- Clicks on links and buttons
- Scrolls and interactions with our website and services
- Device information, such as browser type and operating system
What data is not collected?
We do not collect any personal data through our analytics tool, including:
- Names, email addresses, or other contact information
- IP addresses or other identifying information inc Google cookie IDs
- Sensitive information, such as financial or health data
How is the data used?
The data collected through our analytics tool is used to:
- Improve the user experience and functionality of our website and services
- Optimize our content and marketing efforts
- Analyse usage patterns and identify areas for improvement
How is the data stored and secured?
The data collected through our analytics tool is stored securely and in accordance with industry standards. We take appropriate measures to ensure that the data is protected from unauthorized access, disclosure, or use. We rely on terms and conditions of the analytics from Google.
Cookieless information cannot be associated with any use, it is unidentifiable, and therefore deletion or extraction cannot apply